{"title":"FAQ","description":"\u003cp\u003e \u003c\/p\u003e\n\u003ch2 data-start=\"344\" data-end=\"368\"\u003e🛍️ Orders \u0026amp; Products\u003c\/h2\u003e\n\u003ch3 data-start=\"370\" data-end=\"418\"\u003e\u003cstrong data-start=\"374\" data-end=\"418\"\u003eAre your wigs made from real human hair?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"419\" data-end=\"609\"\u003eYes. We offer a curated selection of \u003cstrong data-start=\"456\" data-end=\"480\"\u003e100% human hair wigs\u003c\/strong\u003e as well as \u003cstrong data-start=\"492\" data-end=\"526\"\u003ehigh-quality synthetic options\u003c\/strong\u003e from trusted manufacturers. Each product description clearly states the hair type.\u003c\/p\u003e\n\u003chr data-start=\"611\" data-end=\"614\"\u003e\n\u003ch3 data-start=\"616\" data-end=\"649\"\u003e\u003cstrong data-start=\"620\" data-end=\"649\"\u003eDo you sell medical wigs?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"650\" data-end=\"837\"\u003eYes. We offer wigs suitable for \u003cstrong data-start=\"682\" data-end=\"703\"\u003emedical hair loss\u003c\/strong\u003e, including chemotherapy-related hair loss and alopecia. Our collection focuses on \u003cstrong data-start=\"786\" data-end=\"836\"\u003ecomfort, breathability, and natural appearance\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cblockquote data-start=\"839\" data-end=\"946\"\u003e\n\u003cp data-start=\"841\" data-end=\"946\"\u003e\u003cem data-start=\"841\" data-end=\"946\"\u003eNote: We do not provide medical advice. Please consult your healthcare provider for treatment guidance.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003chr data-start=\"948\" data-end=\"951\"\u003e\n\u003ch3 data-start=\"953\" data-end=\"1005\"\u003e\u003cstrong data-start=\"957\" data-end=\"1005\"\u003eAre your wigs suitable for sensitive scalps?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1006\" data-end=\"1211\"\u003eMany of our wigs are designed with \u003cstrong data-start=\"1041\" data-end=\"1103\"\u003elightweight caps, breathable materials, and soft interiors\u003c\/strong\u003e, making them suitable for sensitive scalps. Product details indicate cap construction and comfort features.\u003c\/p\u003e\n\u003chr data-start=\"1213\" data-end=\"1216\"\u003e\n\u003ch2 data-start=\"1218\" data-end=\"1243\"\u003e🚚 Shipping \u0026amp; Delivery\u003c\/h2\u003e\n\u003ch3 data-start=\"1245\" data-end=\"1276\"\u003e\u003cstrong data-start=\"1249\" data-end=\"1276\"\u003eWhere do you ship from?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1277\" data-end=\"1422\"\u003eWe partner with \u003cstrong data-start=\"1293\" data-end=\"1341\"\u003eauthorized suppliers and fulfillment centers\u003c\/strong\u003e, primarily based in the \u003cstrong data-start=\"1366\" data-end=\"1383\"\u003eUnited States\u003c\/strong\u003e, to ensure fast and reliable delivery.\u003c\/p\u003e\n\u003chr data-start=\"1424\" data-end=\"1427\"\u003e\n\u003ch3 data-start=\"1429\" data-end=\"1465\"\u003e\u003cstrong data-start=\"1433\" data-end=\"1465\"\u003eHow long does shipping take?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1466\" data-end=\"1566\"\u003e\n\u003cli data-start=\"1466\" data-end=\"1511\"\u003e\n\u003cp data-start=\"1468\" data-end=\"1511\"\u003e\u003cstrong data-start=\"1468\" data-end=\"1490\"\u003eStandard Shipping:\u003c\/strong\u003e 5–10 business days\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1512\" data-end=\"1566\"\u003e\n\u003cp data-start=\"1514\" data-end=\"1566\"\u003e\u003cstrong data-start=\"1514\" data-end=\"1535\"\u003eExpress Shipping:\u003c\/strong\u003e Available on select products\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1568\" data-end=\"1609\"\u003eDelivery timelines are shown at checkout.\u003c\/p\u003e\n\u003chr data-start=\"1611\" data-end=\"1614\"\u003e\n\u003ch3 data-start=\"1616\" data-end=\"1651\"\u003e\u003cstrong data-start=\"1620\" data-end=\"1651\"\u003eIs your packaging discreet?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1652\" data-end=\"1738\"\u003eYes. All orders are shipped in \u003cstrong data-start=\"1683\" data-end=\"1713\"\u003eplain, unbranded packaging\u003c\/strong\u003e to protect your privacy.\u003c\/p\u003e\n\u003chr data-start=\"1740\" data-end=\"1743\"\u003e\n\u003ch2 data-start=\"1745\" data-end=\"1770\"\u003e🔄 Returns \u0026amp; Exchanges\u003c\/h2\u003e\n\u003ch3 data-start=\"1772\" data-end=\"1807\"\u003e\u003cstrong data-start=\"1776\" data-end=\"1807\"\u003eWhat is your return policy?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1808\" data-end=\"1871\"\u003eWe offer a \u003cstrong data-start=\"1819\" data-end=\"1843\"\u003e30-day return window\u003c\/strong\u003e on eligible items that are:\u003c\/p\u003e\n\u003cul data-start=\"1872\" data-end=\"1916\"\u003e\n\u003cli data-start=\"1872\" data-end=\"1880\"\u003e\n\u003cp data-start=\"1874\" data-end=\"1880\"\u003eUnworn\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1881\" data-end=\"1892\"\u003e\n\u003cp data-start=\"1883\" data-end=\"1892\"\u003eUnaltered\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1893\" data-end=\"1916\"\u003e\n\u003cp data-start=\"1895\" data-end=\"1916\"\u003eIn original packaging\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1918\" data-end=\"1976\"\u003eCustom or final-sale items may not be eligible for return.\u003c\/p\u003e\n\u003chr data-start=\"1978\" data-end=\"1981\"\u003e\n\u003ch3 data-start=\"1983\" data-end=\"2018\"\u003e\u003cstrong data-start=\"1987\" data-end=\"2018\"\u003eCan I return a medical wig?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2019\" data-end=\"2164\"\u003eDue to hygiene reasons, \u003cstrong data-start=\"2043\" data-end=\"2094\"\u003emedical wigs may have special return conditions\u003c\/strong\u003e. Please review the product page or contact support before purchasing.\u003c\/p\u003e\n\u003chr data-start=\"2166\" data-end=\"2169\"\u003e\n\u003ch2 data-start=\"2171\" data-end=\"2196\"\u003e💳 Payments \u0026amp; Security\u003c\/h2\u003e\n\u003ch3 data-start=\"2198\" data-end=\"2241\"\u003e\u003cstrong data-start=\"2202\" data-end=\"2241\"\u003eWhat payment methods do you accept?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2242\" data-end=\"2252\"\u003eWe accept:\u003c\/p\u003e\n\u003cul data-start=\"2253\" data-end=\"2318\"\u003e\n\u003cli data-start=\"2253\" data-end=\"2283\"\u003e\n\u003cp data-start=\"2255\" data-end=\"2283\"\u003eMajor credit \u0026amp; debit cards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2284\" data-end=\"2318\"\u003e\n\u003cp data-start=\"2286\" data-end=\"2318\"\u003eSecure digital payment options\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2320\" data-end=\"2389\"\u003eAll transactions are protected with \u003cstrong data-start=\"2356\" data-end=\"2388\"\u003eindustry-standard encryption\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr data-start=\"2391\" data-end=\"2394\"\u003e\n\u003ch3 data-start=\"2396\" data-end=\"2437\"\u003e\u003cstrong data-start=\"2400\" data-end=\"2437\"\u003eIs my payment information secure?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2438\" data-end=\"2536\"\u003eYes. TressHive uses \u003cstrong data-start=\"2458\" data-end=\"2494\"\u003ePCI-compliant payment processors\u003c\/strong\u003e and does \u003cstrong data-start=\"2504\" data-end=\"2535\"\u003enot store your card details\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr data-start=\"2538\" data-end=\"2541\"\u003e\n\u003ch2 data-start=\"2543\" data-end=\"2570\"\u003e🧑💼 Support \u0026amp; Services\u003c\/h2\u003e\n\u003ch3 data-start=\"2572\" data-end=\"2627\"\u003e\u003cstrong data-start=\"2576\" data-end=\"2627\"\u003eDo you offer virtual consultations or fittings?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2628\" data-end=\"2746\"\u003eYes. We offer \u003cstrong data-start=\"2642\" data-end=\"2678\"\u003evirtual guidance and fit support\u003c\/strong\u003e to help you choose the right wig. Availability may vary by product.\u003c\/p\u003e\n\u003chr data-start=\"2748\" data-end=\"2751\"\u003e\n\u003ch3 data-start=\"2753\" data-end=\"2799\"\u003e\u003cstrong data-start=\"2757\" data-end=\"2799\"\u003eCan I get help choosing the right wig?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"2800\" data-end=\"2849\"\u003eAbsolutely. Our support team can assist you with:\u003c\/p\u003e\n\u003cul data-start=\"2850\" data-end=\"2911\"\u003e\n\u003cli data-start=\"2850\" data-end=\"2862\"\u003e\n\u003cp data-start=\"2852\" data-end=\"2862\"\u003eSize \u0026amp; fit\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2863\" data-end=\"2874\"\u003e\n\u003cp data-start=\"2865\" data-end=\"2874\"\u003eHair type\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2875\" data-end=\"2893\"\u003e\n\u003cp data-start=\"2877\" data-end=\"2893\"\u003eCap construction\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2894\" data-end=\"2911\"\u003e\n\u003cp data-start=\"2896\" data-end=\"2911\"\u003eLifestyle needs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2913\" data-end=\"2953\"\u003eContact us anytime — we’re here to help.\u003c\/p\u003e\n\u003chr data-start=\"2955\" data-end=\"2958\"\u003e\n\u003ch2 data-start=\"2960\" data-end=\"2995\"\u003e🧾 Certifications \u0026amp; Authenticity\u003c\/h2\u003e\n\u003ch3 data-start=\"2997\" data-end=\"3044\"\u003e\u003cstrong data-start=\"3001\" data-end=\"3044\"\u003eAre your wigs authentic brand products?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"3045\" data-end=\"3143\"\u003eYes. We work with \u003cstrong data-start=\"3063\" data-end=\"3107\"\u003erecognized brands and verified suppliers\u003c\/strong\u003e to ensure authenticity and quality.\u003c\/p\u003e\n\u003chr data-start=\"3145\" data-end=\"3148\"\u003e\n\u003ch3 data-start=\"3150\" data-end=\"3189\"\u003e\u003cstrong data-start=\"3154\" data-end=\"3189\"\u003eDo you sell private-label wigs?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"3190\" data-end=\"3308\"\u003eSome products may be produced by exclusive manufacturers. All wigs meet our \u003cstrong data-start=\"3266\" data-end=\"3307\"\u003estrict quality and sourcing standards\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr data-start=\"3310\" data-end=\"3313\"\u003e\n\u003ch2 data-start=\"3315\" data-end=\"3328\"\u003e📩 Contact\u003c\/h2\u003e\n\u003ch3 data-start=\"3330\" data-end=\"3373\"\u003e\u003cstrong data-start=\"3334\" data-end=\"3373\"\u003eHow can I contact customer support?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"3374\" data-end=\"3395\"\u003eYou can reach us via:\u003c\/p\u003e\n\u003cul data-start=\"3396\" data-end=\"3428\"\u003e\n\u003cli data-start=\"3396\" data-end=\"3403\"\u003e\n\u003cp data-start=\"3398\" data-end=\"3403\"\u003eEmail\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3404\" data-end=\"3428\"\u003e\n\u003cp data-start=\"3406\" data-end=\"3428\"\u003eWebsite contact form\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"3430\" data-end=\"3483\"\u003eWe typically respond within \u003cstrong data-start=\"3458\" data-end=\"3482\"\u003e24–48 business hours\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr data-start=\"3485\" data-end=\"3488\"\u003e\n\u003ch2 data-start=\"3490\" data-end=\"3530\"\u003e🚫 What We Intentionally Do NOT Claim\u003c\/h2\u003e\n\u003cp data-start=\"3531\" data-end=\"3574\"\u003e(Important for supplier trust \u0026amp; compliance)\u003c\/p\u003e\n\u003cul data-start=\"3576\" data-end=\"3713\"\u003e\n\u003cli data-start=\"3576\" data-end=\"3617\"\u003e\n\u003cp data-start=\"3578\" data-end=\"3617\"\u003eWe do \u003cstrong data-start=\"3584\" data-end=\"3591\"\u003enot\u003c\/strong\u003e claim to cure hair loss\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3618\" data-end=\"3661\"\u003e\n\u003cp data-start=\"3620\" data-end=\"3661\"\u003eWe do \u003cstrong data-start=\"3626\" data-end=\"3633\"\u003enot\u003c\/strong\u003e provide medical diagnoses\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3662\" data-end=\"3713\"\u003e\n\u003cp data-start=\"3664\" data-end=\"3713\"\u003eWe do \u003cstrong data-start=\"3670\" data-end=\"3677\"\u003enot\u003c\/strong\u003e guarantee insurance reimbursement\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"4005\" data-end=\"4053\"\u003e \u003c\/p\u003e","products":[],"url":"https:\/\/tresshive.com\/collections\/faq.oembed","provider":"TressHive","version":"1.0","type":"link"}