{"title":"HELP \u0026 SUPPORT","description":"\u003ch2 data-start=\"249\" data-end=\"259\"\u003e\u003cstrong data-start=\"252\" data-end=\"259\"\u003eFAQ\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"261\" data-end=\"452\"\u003e\u003cstrong data-start=\"261\" data-end=\"305\"\u003eWhat types of wigs does TressHive offer?\u003c\/strong\u003e\u003cbr data-start=\"305\" data-end=\"308\"\u003eWe offer a curated selection of premium wigs, toppers, and hair solutions from trusted brands, including both medical-grade and fashion options.\u003c\/p\u003e\n\u003cp data-start=\"454\" data-end=\"607\"\u003e\u003cstrong data-start=\"454\" data-end=\"486\"\u003eAre your products authentic?\u003c\/strong\u003e\u003cbr data-start=\"486\" data-end=\"489\"\u003eYes. All products sold on TressHive are 100% authentic and sourced directly from approved suppliers and manufacturers.\u003c\/p\u003e\n\u003cp data-start=\"609\" data-end=\"801\"\u003e\u003cstrong data-start=\"609\" data-end=\"639\"\u003eDo you offer medical wigs?\u003c\/strong\u003e\u003cbr data-start=\"639\" data-end=\"642\"\u003eYes. We carry medical-grade wigs suitable for individuals experiencing hair loss due to medical conditions such as chemotherapy, alopecia, or hormonal changes.\u003c\/p\u003e\n\u003cp data-start=\"803\" data-end=\"946\"\u003e\u003cstrong data-start=\"803\" data-end=\"841\"\u003eCan I try a wig before purchasing?\u003c\/strong\u003e\u003cbr data-start=\"841\" data-end=\"844\"\u003eYes. Our Virtual Wig Try-On technology allows you to preview select styles and colors before ordering.\u003c\/p\u003e\n\u003cp data-start=\"948\" data-end=\"1082\"\u003e\u003cstrong data-start=\"948\" data-end=\"980\"\u003eHow long does shipping take?\u003c\/strong\u003e\u003cbr data-start=\"980\" data-end=\"983\"\u003eShipping times vary by brand and location. Estimated delivery times are shown on each product page.\u003c\/p\u003e\n\u003cp data-start=\"1084\" data-end=\"1237\"\u003e\u003cstrong data-start=\"1084\" data-end=\"1115\"\u003eWhat is your return policy?\u003c\/strong\u003e\u003cbr data-start=\"1115\" data-end=\"1118\"\u003eWe offer a customer-friendly return and exchange policy. Please refer to our Returns \u0026amp; Exchanges page for full details.\u003c\/p\u003e\n\u003ch2 data-start=\"1244\" data-end=\"1261\"\u003e\u003cstrong data-start=\"1247\" data-end=\"1261\"\u003eCONTACT US\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"1263\" data-end=\"1306\"\u003eWe’re here to help — every step of the way.\u003c\/p\u003e\n\u003cp data-start=\"1308\" data-end=\"1439\"\u003e\u003cstrong data-start=\"1308\" data-end=\"1318\"\u003eEmail:\u003c\/strong\u003e \u003ca data-start=\"1319\" data-end=\"1340\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003esupport@tresshive.com\u003cspan aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" aria-hidden=\"true\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"\u003e\u003cuse fill=\"currentColor\" href=\"\/cdn\/assets\/sprites-core-i9agxugi.svg#304883\"\u003e\u003c\/use\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cbr data-start=\"1340\" data-end=\"1343\"\u003e\u003cstrong data-start=\"1343\" data-end=\"1361\"\u003eResponse Time:\u003c\/strong\u003e Within 24 business hours\u003cbr data-start=\"1386\" data-end=\"1389\"\u003e\u003cstrong data-start=\"1389\" data-end=\"1408\"\u003eBusiness Hours:\u003c\/strong\u003e Monday–Friday, 9 AM–6 PM (EST)\u003c\/p\u003e\n\u003cp data-start=\"1441\" data-end=\"1519\"\u003eFor personalized assistance, we recommend booking a free virtual consultation.\u003c\/p\u003e\n\u003ch2 data-start=\"1526\" data-end=\"1551\"\u003e\u003cstrong data-start=\"1529\" data-end=\"1551\"\u003eVIRTUAL WIG TRY-ON\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"1553\" data-end=\"1605\"\u003eChoosing the right wig online has never been easier.\u003c\/p\u003e\n\u003cp data-start=\"1607\" data-end=\"1649\"\u003eOur Virtual Wig Try-On tool allows you to:\u003c\/p\u003e\n\u003cul data-start=\"1650\" data-end=\"1753\"\u003e\n\u003cli data-start=\"1650\" data-end=\"1686\"\u003e\n\u003cp data-start=\"1652\" data-end=\"1686\"\u003ePreview selected styles and colors\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1687\" data-end=\"1720\"\u003e\n\u003cp data-start=\"1689\" data-end=\"1720\"\u003eCompare looks before purchasing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1721\" data-end=\"1753\"\u003e\n\u003cp data-start=\"1723\" data-end=\"1753\"\u003eShop with confidence from home\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1755\" data-end=\"1857\"\u003eSimply upload a photo or use live preview (where available) to see how different wigs may look on you.\u003c\/p\u003e\n\u003cp data-start=\"1859\" data-end=\"1917\"\u003e\u003cem data-start=\"1859\" data-end=\"1917\"\u003eVirtual Try-On availability may vary by brand and style.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch2 data-start=\"1924\" data-end=\"1956\"\u003e\u003cstrong data-start=\"1927\" data-end=\"1956\"\u003eFREE VIRTUAL CONSULTATION\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"1958\" data-end=\"1979\"\u003eNeed expert guidance?\u003c\/p\u003e\n\u003cp data-start=\"1981\" data-end=\"2061\"\u003eBook a \u003cstrong data-start=\"1988\" data-end=\"2028\"\u003efree one-on-one virtual consultation\u003c\/strong\u003e with our trained specialists to:\u003c\/p\u003e\n\u003cul data-start=\"2062\" data-end=\"2188\"\u003e\n\u003cli data-start=\"2062\" data-end=\"2108\"\u003e\n\u003cp data-start=\"2064\" data-end=\"2108\"\u003eGet help selecting the right style and color\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2109\" data-end=\"2146\"\u003e\n\u003cp data-start=\"2111\" data-end=\"2146\"\u003eUnderstand cap construction and fit\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2147\" data-end=\"2188\"\u003e\n\u003cp data-start=\"2149\" data-end=\"2188\"\u003eDiscuss medical or lifestyle hair needs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2190\" data-end=\"2239\"\u003eNo pressure. No obligation. Just honest guidance.\u003c\/p\u003e\n\u003ch2 data-start=\"2246\" data-end=\"2267\"\u003e\u003cstrong data-start=\"2249\" data-end=\"2267\"\u003eWIG CARE GUIDE\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"2269\" data-end=\"2321\"\u003eProper care extends the life and beauty of your wig.\u003c\/p\u003e\n\u003cp data-start=\"2323\" data-end=\"2351\"\u003eOur Wig Care Guide includes:\u003c\/p\u003e\n\u003cul data-start=\"2352\" data-end=\"2478\"\u003e\n\u003cli data-start=\"2352\" data-end=\"2383\"\u003e\n\u003cp data-start=\"2354\" data-end=\"2383\"\u003eWashing and conditioning tips\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2384\" data-end=\"2409\"\u003e\n\u003cp data-start=\"2386\" data-end=\"2409\"\u003eStyling do’s and don’ts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2410\" data-end=\"2435\"\u003e\n\u003cp data-start=\"2412\" data-end=\"2435\"\u003eStorage recommendations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2436\" data-end=\"2478\"\u003e\n\u003cp data-start=\"2438\" data-end=\"2478\"\u003eHuman hair vs synthetic care differences\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2480\" data-end=\"2545\"\u003eEach product page also includes brand-specific care instructions.\u003c\/p\u003e\n\u003ch2 data-start=\"2552\" data-end=\"2575\"\u003e\u003cstrong data-start=\"2555\" data-end=\"2575\"\u003eSIZE \u0026amp; FIT GUIDE\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"2577\" data-end=\"2620\"\u003eA comfortable fit makes all the difference.\u003c\/p\u003e\n\u003cp data-start=\"2622\" data-end=\"2653\"\u003eOur Size \u0026amp; Fit Guide helps you:\u003c\/p\u003e\n\u003cul data-start=\"2654\" data-end=\"2817\"\u003e\n\u003cli data-start=\"2654\" data-end=\"2683\"\u003e\n\u003cp data-start=\"2656\" data-end=\"2683\"\u003eMeasure your head correctly\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2684\" data-end=\"2724\"\u003e\n\u003cp data-start=\"2686\" data-end=\"2724\"\u003eUnderstand cap sizes and constructions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2725\" data-end=\"2773\"\u003e\n\u003cp data-start=\"2727\" data-end=\"2773\"\u003eChoose between petite, average, and large fits\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2774\" data-end=\"2817\"\u003e\n\u003cp data-start=\"2776\" data-end=\"2817\"\u003eLearn about adjustable and custom options\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2819\" data-end=\"2882\"\u003eIf you’re unsure, our consultation team is always here to help.\u003c\/p\u003e","products":[],"url":"https:\/\/tresshive.com\/collections\/help-support.oembed","provider":"TressHive","version":"1.0","type":"link"}